Industry Use Case
DPDP compliance for Hospitality & Travel
Guest profiles, loyalty programme data, and booking histories create complex consent chains across OTAs, property management systems, and CRM platforms. Discovery+ traces every data element from collection to deletion across your entire guest data ecosystem.
Guest profile consent chain mapping
Discovery+ maps the consent chain for every guest profile — from initial booking through check-in, stay, and post-stay marketing — and identifies data held without a valid consent record.
Loyalty programme data lifecycle
Loyalty programmes accumulate years of personal data. Discovery+ enforces retention policies, identifies inactive members whose data should be deleted, and automates the deletion workflow.
OTA and channel manager data flow documentation
Personal data received from OTAs and channel managers must be processed only for the purpose for which it was shared. Discovery+ documents these flows and flags purpose-limitation violations.
Children's data controls for family bookings
The DPDP Act imposes strict obligations on the processing of children's personal data. Discovery+ identifies children's data in family booking records and applies enhanced controls automatically.
Cross-property data sharing governance
Hotel chains share guest data across properties. Discovery+ maps these internal transfers, documents the consent basis, and ensures data is not used beyond the purpose for which it was originally collected.
Passport and identity document retention
Hotels collect passport and identity document data at check-in. Discovery+ enforces the retention period, triggers deletion after the statutory window, and maintains an audit trail for regulatory inspection.
See Discovery+ for Hospitality
Request a demonstration configured for your hospitality environment.