Privacy Policy
Effective date: 1 October 2026
Sylestal Digital is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
1. Who We Are
Sylestal Digital ('we', 'us', or 'our') is a technology company providing AI infrastructure, e-waste management, IT security, and database modernisation services. Our registered office is in India. For any privacy-related queries, you may contact us at [email protected].
2. Information We Collect
We collect information you provide directly to us — such as your name, email address, phone number, company name, and the nature of your enquiry — when you submit a contact or inquiry form on our website. We also collect blog submission content (article title, author name, email, category, and article text) when you choose to contribute to our blog. We do not collect payment card details or sensitive personal data through this website.
3. How We Use Your Information
We use the information we collect to: respond to your enquiries and provide the services you request; send you relevant communications about our services where you have consented or where we have a legitimate interest; review and publish blog submissions you have voluntarily provided; improve our website and services; and comply with applicable legal obligations.
4. Legal Basis for Processing
We process your personal data on the following grounds: (a) your consent, where you have given it; (b) the performance of a contract or pre-contractual steps at your request; (c) our legitimate interests in operating and improving our business, provided these are not overridden by your rights; and (d) compliance with a legal obligation. In accordance with the Digital Personal Data Protection Act, 2023 (DPDPA) of India, we process personal data only for lawful purposes and with appropriate safeguards.
5. Cookies and Tracking Technologies
Our website uses essential cookies necessary for the site to function correctly. We may also use analytics cookies to understand how visitors interact with our site — these are only activated with your consent, as indicated in our cookie consent notice. You may withdraw consent at any time by adjusting your browser settings. We do not use advertising or cross-site tracking cookies.
6. Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with: trusted service providers who assist us in operating our website and delivering our services (such as email delivery and hosting providers), subject to confidentiality obligations; professional advisers such as lawyers and accountants where necessary; and government or regulatory authorities where required by law. Any third-party processors we engage are bound by data processing agreements consistent with applicable law.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Enquiry and contact form data is retained for up to 3 years. Blog submission data is retained for as long as the content remains published, or for up to 3 years if unpublished.
8. Your Rights
Under the Digital Personal Data Protection Act, 2023 and other applicable laws, you have the right to: access the personal data we hold about you; correct inaccurate or incomplete data; request erasure of your data where it is no longer necessary for the purpose for which it was collected; withdraw consent at any time where processing is based on consent; and nominate a person to exercise your rights on your behalf. To exercise any of these rights, please contact us at [email protected]. We will respond within a reasonable timeframe and in accordance with applicable law.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include secure server infrastructure, access controls, and encrypted data transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately and we will take steps to delete it.
11. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated effective date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: Sylestal Digital, [email protected], +91 9967303104.